Frequently Asked Questions

Find quick answers about your AI financial companion

Getting Started

How do I choose my AI companion's personality?

When you first set up Shiny, you'll be guided through a personality selection process. You can choose from various personas like a supportive friend, a wise mentor, or even customize your own. You can change your AI companion's personality anytime in the settings.

Is Shiny free to use?

Shiny offers both free and premium plans. The free plan includes basic features like expense tracking and AI conversations. Our premium plan unlocks advanced features like personalized financial insights, multiple AI personalities, and unlimited goal tracking.

AI Features

How does the AI conversation work?

Your AI companion uses natural language processing to understand and respond to your financial queries. You can talk to it like a friend, asking about your spending, savings goals, or seeking financial advice. The AI learns from your interactions to provide more personalized responses over time.

Can I customize how my AI companion speaks?

Yes! You can adjust your AI companion's communication style, tone, and even their level of formality. Whether you want a casual friend or a professional advisor, you can fine-tune these settings to match your preferences.

Security & Privacy

How secure is my financial data?

We take security seriously. All data is encrypted using industry-standard protocols, and we never store your banking credentials. We use read-only access to your accounts, so no transactions can be made through Shiny. Your conversations with the AI are also encrypted and private.

What happens to my data if I delete my account?

When you delete your account, all your personal and financial data, including your AI conversation history, is permanently removed from our servers. We don't keep any backups of deleted accounts.

Technical Support

What devices are supported?

Shiny is currently available for iOS devices. We're working on an Android version that will be released soon.

How do I report a bug or issue?

You can report issues through the app's settings menu or contact our support team at support@Shiny.com. Please include details about the problem and your device information.